Introduction

This Privacy Policy outlines how PesaDownload ("we," "our," or "us") collects, uses, shares, and protects your personal information when you use ourម System: mobile application or website. We follow best practices as recommended by Google Play and relevant data protection standards.

1. Information We Collect

To deliver a secure and seamless experience, we collect the following types of data:

Personal Information

When you create an account, we may collect your name, email address, phone number, and any other relevant contact details.

Financial Data

To enable transactions, we may collect mobile money account details—such as M-PESA or Airtel Money numbers—to support deposits and withdrawals.

Usage Data

We gather information about how you interact with the app—such as your device type, operating system, IP address, and in-app behavior—to help improve performance and usability.

Transaction Data

We record transaction activity, including deposits, withdrawals, and history, for security, reporting, and fraud prevention purposes.

2. How We Use Your Information

Your information is used to:

• Deliver and manage our services effectively
• Improve and personalize your app experience
• Communicate with you about account activity, support, and updates
• Process payments securely and detect suspicious or unauthorized activity
• Fulfill legal obligations and protect user data and our platform

3. Sharing and Disclosure of Information

We do not sell your personal information. However, we may share your data in the following circumstances:

Service Providers

We may work with trusted third-party vendors (such as payment gateways) who help us operate and maintain our services. These partners are obligated to keep your data secure and confidential.

Legal Compliance

If required by law, regulation, or legal process (e.g., court orders or government requests), we may disclose your information.

Business Changes

In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the business transaction.

4. Keeping Your Data Secure

We use strong security practices to help protect your personal data from unauthorized access or misuse. While no digital system can be completely secure, we continuously monitor and update our security infrastructure to align with current best practices.

5. Your Privacy Rights

You have rights when it comes to your personal data, including:

• Requesting access to the information we hold about you
• Asking for corrections to inaccurate or outdated data
• Requesting deletion of your data, where legally permitted
• Limiting how your data is used under certain conditions

To exercise any of these rights, please contact us directly.

6. Data Retention

We only keep your data for as long as it’s needed to fulfill the purposes outlined in this policy, meet legal requirements, and maintain accurate financial records.

7. Third-Party Links

PesaDownload may include links to other websites or services. Please note that we are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before sharing any personal information.

8. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. If any major changes are made, we’ll notify you via the app or email. Be sure to check this page occasionally to stay informed of any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to reach out to us:

• Email: info.pesadownload@gmail.com
• Phone: +254 746 216 077
• WhatsApp: Chat with us
• Social Media: Follow us on Facebook, Twitter, Instagram, LinkedIn